Freebird Loan Management

Built in India Β· Available worldwide

Privacy Policy

Last Updated: September 03, 2025 Β· Freebird Loan Management is a product by Freebird. Built in India and available worldwide for lenders to manage their operations with ease.

Contents

0. Quick Summary

  • We collect Name, Email, Phone, and Location (optional) for account login (OTP), team visibility and app operation.
  • Borrower, loan, repayment, reminder, team, expense and investment records are business data you add. Freebird processes this data for your organization.
  • We use Firebase (auth/hosting/analytics), Sentry (error logs), and UXCam (experience analytics). We do not sell personal data.
  • Contacts you pick are processed locally on device and not uploaded unless you save them as a borrower.
  • Paid plans use Google Play Billing only.

1. Information We Collect

  • Account & Profile: Name, Email, Phone; Location is optional.
  • Business Records you provide: Borrowers, loans, repayments, reminders, team members, expenses, investments.
  • Device & Usage: diagnostics, crash logs, performance and usage analytics.
  • Media you upload: images (e.g., receipts, borrower docs).
  • Contacts (local-only): used for quick pick to prefill borrower info; stays on device unless saved.

Location permission is optional; core features work without it.

2. How We Use Information

  • App functionality: OTP login, showing loan/profile/team data, reminders (auto/trigger/manual), dashboards and reports.
  • Account management: creating and managing team accounts/roles.
  • Payments: plan entitlements via Google Play Billing.
  • Analytics & diagnostics: stability, performance, UX improvements.
  • Security & fraud prevention: protect accounts and detect abuse.

3. Platform Permissions & Features

Freebird Loan Management is available across Web, iOS, and Android platforms. Here's what permissions and features we use on each platform:

🌐 Web Platform

  • Browser Storage: Local storage for app settings, offline data, and user preferences
  • Camera Access: Capture borrower documents, receipts, and profile photos
  • File Upload: Attach documents, images, and files to loan records
  • Location (Optional): GPS tagging for loan locations and borrower addresses
  • Notifications: Browser notifications for payment reminders and updates
  • Clipboard Access: Quick copy/paste of borrower information and loan details
  • Print Functionality: Generate and print loan reports, statements, and documents

πŸ“± iOS Platform

  • NSLocationWhenInUseUsageDescription – Optional location tagging for loans
  • NSCameraUsageDescription – Capture borrower documents and receipts
  • NSPhotoLibraryUsageDescription – Access photos to attach to loan records
  • NSContactsUsageDescription – Quick borrower contact selection (local only)
  • NSUserNotificationsUsageDescription – Payment reminders and loan alerts
  • NSMicrophoneUsageDescription – Voice notes for loan records (if enabled)
  • Face ID/Touch ID: Secure app access and biometric authentication
  • Background App Refresh: Sync data and send notifications

πŸ€– Android Platform

  • INTERNET – Connect to our cloud services and sync data
  • POST_NOTIFICATIONS – Payment reminders, loan alerts, and system updates
  • CAMERA – Capture borrower documents, receipts, and profile photos
  • READ_MEDIA_IMAGES / READ_EXTERNAL_STORAGE – Attach images and files to loans
  • WRITE_EXTERNAL_STORAGE – Save reports, documents, and backup data
  • ACCESS_FINE_LOCATION / ACCESS_COARSE_LOCATION – Optional GPS tagging for loan locations
  • READ_CONTACTS – Quick borrower contact selection (processed locally only)
  • RECEIVE_BOOT_COMPLETED – Restart reminder services after device reboot
  • SCHEDULE_EXACT_ALARM / USE_EXACT_ALARM – Precise payment reminder scheduling
  • VIBRATE – Haptic feedback for notifications and alerts
  • com.android.vending.BILLING – Subscription and premium feature billing
  • WAKE_LOCK – Keep app active during important operations

πŸ”’ Privacy Note: All permissions are optional except internet connectivity. Location and contact access are only used when you explicitly choose to use these features. We never access your data without your permission.

4. Third-Party Services

  • Firebase (Google): authentication, cloud storage/hosting, analytics, crash/performance monitoring.
  • Sentry: error tracking & diagnostics.
  • UXCam: experience analytics to improve usability.
  • Google Play Billing: subscriptions and paid plans.

5. Sharing & Transfers

We do not sell personal information. We share data only with our processors above, under contracts limiting use to providing services. Your organization controls business data; Freebird processes it on your behalf. Data may be processed in other regions via our cloud providers.

6. Retention & Deletion

We retain account and business records while your subscription is active or as required by law. You may request deletion via the app or by email. Organization admins can remove team members and delete borrower records.

7. Security

Data in transit is protected with HTTPS/TLS. We apply role-based access, least-privilege controls, and industry practices. No method is 100% secure, but we continually improve safeguards.

8. Children’s Privacy

Freebird Loan Management is intended for business use and not directed to individuals under 18.

9. Changes

We may update this Policy periodically. We will post changes in the app or on our website with a new β€œLast Updated” date.

10. Contact

Freebird
Owner: Chandra Hassan
Email: chandu@usefreebird.com
Built in India Β· Available worldwide